At QUEENTECH BUSINESS PRIVATE LIMITED, we aim to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to help.
Returns
You can request a return within 7 days of receiving your order. To be eligible for a return, the following conditions must be met:
- The item must be unused, unwashed, and in its original condition
- The product must have original tags and packaging intact
- A valid proof of purchase is required
All return requests are subject to verification and approval by our team. Items that do not meet these conditions may not be accepted.
Non-Returnable Items
The following items are not eligible for return:
- Used or damaged products
- Products without original packaging or tags
- Items purchased on clearance or sale (if applicable)
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
- If approved, your refund will be processed within 5–7 business days
- The amount will be credited to your original payment method only
Replacement
We offer replacement only in the following cases:
- Wrong product delivered
- Damaged or defective product
You must report such issues within 48 hours of delivery with proper proof (images/videos).
Return Process
To initiate a return, please contact us with your order details:
- Email: businessqueentech@gmail.com
- Phone: 9789649960
Our team will guide you through the return process. Pickup will be arranged where applicable. In some cases, customers may be required to self-ship the product.